09 Jan Synergy Comp has a +91 Net Promoter Score
Synergy Comp takes client satisfaction very seriously and seeks to create long-term relationships by delivering significant value and superior service! We believe there are different approaches to workers’ compensation.
One example is the traditional approach, which is grounded in numbers; a second example is Synergy’s hands-on, people-focused solution.
Give us a little time, and we’ll show you the difference and what it can mean for your business.
For Instance
Each month, Synergy Comp polls its policyholders on 1 question to determine the likelihood of referral to gauge overall client satisfaction.
The question asked is, “How likely are you to recommend Synergy Comp to a colleague?”
Policyholders respond to this single question by indicating a score from 0-10 (0 = not likely to recommend, 10 = extremely likely to recommend).
Synergy Comp tabulates response results and tracks these results on a 12-month rolling basis. As of 12/31/2022, Synergy Comp has a +91 Net Promoter Score!
In Other Words
NPS scores range from a low of -100 (everybody is a detractor) to a high of +100 (everybody is a promoter). An NPS that is positive (i.e., greater than zero) is considered good. An NPS greater than 50 is excellent.
To put this into perspective, Apple has a +89 NPS and Costo has a +79 for NPS. In comparison, Nike has a +30 NPS and Coca Cola +20 NPS.
Review our NPS Score in comparison to other top industry leaders’ client satisfaction.
Would you like to work with a carrier that measures client satisfaction and seeks to create long-term relationships?
We encourage all current policyholders to grow their business with us and provide feedback to better serve their organization’s every need.
Each opinion is valuable to us, and we appreciate all feedback.
For more information about our hands-on approach, get in touch today!
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